FAQs: How Does Coronavirus Affect Your Sports Insurance?

Between sports events being played behind closed doors, quarantine procedures and travel bans, you must be wondering how coronavirus (also known as COVID-19) could affect your livelihood.

Lots of our policyholders have been asking the same question, so we’ve put together this FAQ page to address your concerns.

We’ll periodically add to this page as questions come through.

Am I covered under Loss of Earnings?

Many of you have enquired about whether Loss of Earnings cover will protect you if the coronavirus outbreak prevents you from working or attending your place of work.

Unfortunately, Loss of Earnings only covers you for physical injuries sustained while carrying out the activity for which you’re insured – not personal illness or consequent income loss from quarantine procedures.

However, if it’s possible with your insured activity, it might be worth asking your clients if they’d be open to training via live video call or Skype in the interim. They probably won’t like the idea of a break to their routine either and live online training can be just as effective as training in person, as we’ve written about before. Better yet, the terms of your insurance policy will still apply.

Am I covered if I train clients online?

Under the terms of your Insure4Sport policy, you will be covered if you train your clients or conduct your classes online. We’re also delighted to announce that, in response to the current situation, we have taken steps to enhance this cover for you at no extra charge.

Where previously we only covered you to teach up to 6 people in an online session, regardless of the ratio outlined in your Insurance Scope, we have now enhanced this cover so that the coach to participant ratio for your sport now applies to online sessions. However, where the ratio is Unlimited, this will be a ratio of 1:30 for online sessions, meaning you can teach up to 30 participants in one session.

These enhancements apply to all sports in Risk Group A, as well as non-contact Martial Arts sports. Please check your Insurance Scope to make sure your sport falls into this category before training clients in this way.

There’s no need for you to do anything, this extra cover will be applied to your policy automatically during this crisis period for free until further notice.

Here’s what you’re covered for under the terms of our insurance:

  1. Live, two-way sessions on applications like Skype, Zoom or Microsoft Teams.
  2. Your sessions need to be live and both you and your client need to be able to see each other.
  3. You need to be able to see all of your clients at the same time.
  4. Pre-recorded videos that are shared withclients, e.g. emailed as an attachment or sharing a private YouTube video directly with the client.
  5. Sessions which are hosted on Instagram or Facebook Live, or YouTube videos, providing it is private and the coach can control who is seeing it.
  6. For any new customers on either live sessions or those that will be able to private pre-recorded videos must go through the normal onboarding process they would have done if you took them on a normal client e.g. a PARQ form.

What are the conditions of my cover if I’m teaching clients online?

These are the conditions of the cover:

  • Before you start the class you must ensure:
    • Participants have checked the area where they’re working and have made sure there are no obstacles or hazards.
    • Participants are fit and well enough to complete the class.
    • Any equipment used by the participant is being used correctly, in line with the manufacturer’s guidelines.
  • All participants must be UK residents and activities are being completed within the UK.

What am I not covered for?

  • Any exercises or moves which require physical contact e.g. throws, kicks, tackles with other participants in the class.  
  • Any exercises where participants are suspended above the floor i.e. aerial hoop, rings.
  • Any exercises where participants are completing gymnastic moves such as handstands, cartwheels and somersaults.

What’s more, if you’re teaching a pole fitness class, here are some rules to be aware of:

  • Acceptable activities are limited to floor work and “Slow Flow” exercises.
  • No inverted manoeuvres or handstands are to be instructed.
  • The participant’s lowest part of the body must be no more than 1 metre above the floor at any time.
  • Heels are not permitted to be worn.
  • The class must be appropriate to the client’s skill level.
  • You must train existing clients only and where there is a PARQ form on file.
  • Pre-recorded video meeting the above criteria can only be shared privately with existing customers.
  • The live streaming ratio is limited to 1 instructor to 6 participants.
  • The poles must be purchased from a professional manufacturer and installed as per the manufacturer guidelines. The instructor does not accept any responsibility for faulty/defective equipment or incorrect installation.

Can I teach pole fitness online as this is a category B sport?

We are pleased to announce we are also extending our cover for our pole dance and pole fitness instructors to continue their sessions online. There are a few conditions to the these sessions which are outlined below:

  • Acceptable activities are limited to floor work and “Slow Flow” exercises.
  • No inverted manoeuvres or handstands are to be instructed.
  • The participant’s lowest part of the body must be no more than 1 metre above the floor at any time.
  • Heels are not permitted to be worn.
  • The class must be appropriate to the client’s skill level.
  • You must train existing clients only and where there is a PARQ form on file.
  • Pre-recorded video meeting the above criteria can only be shared privately with existing customers.
  • The live streaming ratio is limited to 1 instructor to 6 participants.
  • The poles must be purchased from a professional manufacturer and installed as per the manufacturer guidelines. The instructor does not accept any responsibility for faulty/defective equipment or incorrect installation.

Am I covered under Public Liability if someone in my fitness class gets coronavirus and makes a claim against me?

Unfortunately, in this instance, you wouldn’t be covered. Public Liability doesn’t cover compensation claims made by someone who’s caught an illness in a class which they claim has come from you.

If you’re a new customer and still have any questions, call our UK based Customer Service team on 0800 158 5530 between the hours of 9am – 5.30pm Monday to Friday.

Am I covered if I’m running coaching sessions in schools which are open for children of key workers?

Yes, you are still insured.

Your policy documents

If you have any questions regarding your insurance and what you’re covered for, please log in to your online account, from here you’ll be able to access all your insurance documentation and this will explain the conditions of your policy in more detail.

If you still have questions and would like to speak to us please keep trying and we’ll speak to you as soon as we can. Existing customers should call 0333 400 9429 or email us at admin@insure4sport.co.uk (Monday – Friday, 9am – 5:30pm). 

In case you’ve missed our emails

We’ve had reports of our emails not getting through to our policyholders. In the first instance, we would advise that you check your spam folders, in case our email has gone there. However, if you still haven’t received the email, please click the link below.

http://ripe-group.msgfocus.com/q/1blHvzGFiVOX3TnTaLV/wv

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