Privacy Policy

1. Introduction

JRW Group Services Ltd (JRW) is committed to protecting the privacy of visitors to this web site. This Privacy Policy is designed to let you know what data we collect about you, how we store it and how we use it.

This website is operated by JRW whose registered office is at: The Royals, Altrincham Road, Manchester, M22 4BJ and is registered in England at Companies House registration number 04507332.

By visiting this web site you are accepting the practices described in this Privacy Policy. Any dispute you have regarding privacy is subject to this Privacy Policy and the Terms and Conditions of Use. We reserve the right to update them without notice and we recommend you visit these sections regularly as continued use of this site after a change will constitute acceptance of the new terms.

2. Information We Collect

2.1 Cookies - A cookie identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow a computer to be identified as corresponding to one that has accessed another website or visited Site previously. Cookies are commonly used on the Internet and do not harm your computer system.

The cookies used on the Site do not include any information that others could read and understand about you, such as your name, or any account or policy number. They contain no personal information about you.

If you prefer not to have cookies stored on your computer, you may change your browser settings to either refuse all cookies, or to ask you if you wish to accept a cookie each time a website tries to store one.

2.2 Personal Information - If you decide to apply on-line for a product or service or for a quote on a product or service offered by JRW you may be asked to provide personal contact details (such as name, postal address and e-mail address), financial information (for example, account or credit card details) and demographic/profile information (for instance, your postcode and age).

Your personal information may be held by JRW on computer or manual files and will be used for administration purposes including carrying out claims handling and fraud prevention in connection with any insurance cover we arrange for you. We may use customer contact information to send details about JRW’s additional products and services or promotional material from some of our partners. Users may opt out of receiving future mailings. See “Contact us” below.

2.3 Dealing with other people - To comply with data protection legislation, the request of many of our policyholders and to make the managing your policy more convenient, it is our policy to deal only with the person named on the policy who contacts us regarding the policy.

If you would like someone else to be able to deal with your policy for you on a regular basis please let us know. In some exceptional circumstances we may also deal with other people who call us on your behalf. If at any time you would prefer us to deal only with you, please call to let us know.

2.4 Exchanging Information - We exchange personal information with other approved organisations for underwriting and fraud prevention purposes and for the purpose of fulfilling claims. We may provide such information to others where required or permitted by law, and the Data Protection Act of 1998.

2.5 Modification of and Access to Data - You can change and modify any information that we hold about you by contacting us at dataprotection@thejrwgroup.co.uk or in writing to:

The Data Protection Officer
JRW Group Services Ltd
The Royals Altrincham Road
Manchester
M22 4BJ

3. Security

JRW employs up to date technology in order to protect against the loss, misuse or alteration of information under our control.

Our internal procedures cover the storage, access and disclosure of information in accordance with the Data Protection Act 1998.

Please note that e-mails are not 100% secure. We advise that you take this into account before e-mailing personal and confidential information to us. If you send information by e-mail to us you are doing so at your own risk.

Security is very important to us. Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments.

Additional security procedures are in place to protect the confidentiality, integrity and availability of Your User information. Your User information will not be kept longer than is necessary for the purposes stated at the collection point or in this Privacy Policy.

4. External Links

JRW accepts no responsibility for the content or privacy practices of any site to which a hypertext link from this site exists. The links are provided "as is" with no warranty, express or implied for the information provided within them.

5. Contacting Us

If you have any queries about this web site we can be contacted by email or post.

See our Contact Us page.